Frequently Asked Questions

Got a question? You're not alone. Here are some of the things we get asked most often from shipping to sizing, and everything in between.

Shopping & Sizing

Will this item fit me?

Each item includes its own size guide, located just above the product size selection and “Add to Cart” button. If you’re still unsure, feel free to Contact Us - our team will be happy to help.

What’s the difference between "true vintage" and "vintage style"?

“True vintage” means pre-loved, original garments or accessories from the era (1940s–1960s).

“Vintage style,” “reproduction,” “replica,” or “vintage inspired” refers to brand-new pieces that mimic vintage designs - like our Revival Vintage and Socialite labels.

You can filter by “Vintage Type” to choose between them, and we always note the category in product descriptions. If unsure, just ask!

How do I know the condition of a true vintage item?

Our true vintage pieces are carefully curated and described in good condition unless noted otherwise. Any imperfections or repair needs are clearly highlighted.

Do you manufacture your own clothing?

Yes - we design and have manufactured our own Revival Vintage and Socialite-branded reproduction pieces through trusted partners in the UK and abroad. We also source items from other brands to enhance our curated range.

Orders, Delivery & Returns

Will I have to pay US customs duties or taxes?

No surprise fees! Any applicable US duties and taxes are automatically calculated and included in your total at checkout. We send all our US orders "Duty Paid," which means the price you see at checkout is the final price you pay. Your package will be delivered straight to your door with zero extra courier fees or customs bills to worry about upon arrival.

How soon will you dispatch my order?


We strive to ship items as soon as possible. Most orders are processed and shipped from our UK warehouse within 1 business day. You'll see full delivery estimates on the Delivery page.

How can I track my order?

Once your package leaves our UK warehouse, you'll receive an email with full tracking info so you can follow its journey across the pond. You can also log in to your account online to check status at any time.

Can I return unwanted items?

Yes! We offer simple, no-hassle returns on all online orders. Just visit our Delivery & Returns page for full details and conditions.

What if part of my order is out of stock?

If an item becomes unavailable, we'll contact you by email. If we can't reach you within 24 hours, we'll refund the missing item immediately and ship the rest of your order.

What if there’s a problem with my order?

We’ll sort it out promptly!

Reach us via:


1 (512) 580-4991

[email protected]

DM us on Facebook or Instagram

Which payment methods do you accept?

We accept all major payment methods, including:

  • Visa, Mastercard & American Express
  • PayPal
  • Apple Pay & Google Pay
  • Shop Pay (via Shopify’s secure checkout)

All payments are processed safely and securely for your peace of mind.

About Us & Extras

Can I sell vintage items to Revival?

If you are located in the UK and have clean, good-quality vintage clothing, drop us an email. (Due to international shipping costs, we generally do not buy vintage pieces from individual sellers in the US).

How long have you been in business?

We’ve been selling vintage since 2003, but our love for classic fashion stretches back much further!

Can I collaborate or get featured on your social media?

Definitely! We welcome collaborations and love featuring customer style! Tag us in your Instagram or share your ideas via email or DM.

Why Choose Revival Vintage?

Established in 2003, you benefit from our many years of experience in the vintage sector. Our knowledgeable team delivers the highest level of customer service and truly cares about getting every detail right. Our reproduction vintage garments are developed for exceptional accuracy, quality, and timeless style - so you can wear history beautifully and confidently.

A few more reasons why customers love choosing Revival Vintage:

  • Fast US Shipping: We ship daily to the States with full, door-to-door tracking. Choose from standard and expedited delivery options.
  • No Hidden Fees: The price you see is the price you pay - no unexpected Customs Duties or Taxes.
  • Rapid Order Processing: Orders placed early in the day are often packed and shipped the very same day.
  • Personal Service: Prefer to talk? You can reach us directly by phone - no bots, no waiting, just instant access to one of our expert in-house customer service representatives during US morning hours.
  • Hassle-Free Returns: Enjoy a straightforward return process.
  • Safe & Easy Payments: Checkout securely with Shopify using Apple Pay, Google Pay, PayPal, AMEX, and more.